At AQ Mini Buses, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines the types of personal information we collect, how it is used, and the steps we take to protect your data when you visit our website or use our services.
Information We Collect
When you visit our website or use our services, we may collect personal information that you voluntarily provide, such as:
- Name
- Email address
- Phone number
- Address
- Travel requirements (e.g., destination, dates, number of passengers)
This information is collected primarily through forms you submit on our website, including booking forms, contact forms, and other inquiry forms.
How We Use Your Information
The personal information we collect is used for the following purposes:
- Booking and Reservations: To process your booking requests and ensure we provide the right services, such as arranging your travel and providing accurate quotes.
- Customer Support: To respond to your inquiries, provide assistance, and ensure you have a positive experience with AQ Mini Buses.
- Communication: To send you important updates, confirmations, and other relevant information related to your travel arrangements or services you’ve requested.
- Marketing: With your consent, we may send you promotional material, including offers, news, and updates about our services. You can opt-out of these communications at any time.
- Improvement of Services: To improve our services, website, and user experience by analyzing how visitors interact with our website.
How We Protect Your Information
We take the security of your personal data seriously. We use industry-standard measures to protect your information from unauthorized access, disclosure, or misuse. These measures include secure servers, encryption, and regular security audits.
However, please be aware that no method of data transmission or storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.
Sharing Your Information
We respect your privacy and will never sell or share your personal information with third parties for marketing purposes. However, there are some circumstances where we may share your data:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website or providing services, such as payment processors or transportation partners. These providers are obligated to maintain the confidentiality of your information and are only allowed to use it for specific purposes related to the services they provide to AQ Mini Buses.
- Legal Requirements: We may disclose your information if required by law, in response to legal processes, or to protect our rights and safety or the rights and safety of others.
Cookies
We use cookies on our website to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and improve the functionality of our website. You can choose to accept or decline cookies through your browser settings. However, disabling cookies may affect the functionality of some parts of our website.
Your Rights
As a user, you have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we update or correct any inaccurate or incomplete information.
- Deletion: Request that we delete your personal data, subject to certain conditions.
- Opt-out: Unsubscribe from promotional communications at any time by following the unsubscribe link provided in our emails or contacting us directly.
If you would like to exercise any of these rights or have concerns about your personal data, please contact us at [[email protected]].
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the date of the most recent revision will be indicated at the top of the page. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
AQ Mini Buses
Email: [[email protected]]
Phone: [07768574703]
Website: [aqminibuses.uk]
By using our website or services, you agree to the terms of this privacy policy.